Who We Are
UNG&Co is a specialized financial and banking training institution led by experienced banking professionals. UNG&Co develop training and learning modules based on hands-on experience throughout different level of banking career such as account officer, relationship manager, branch manager, etc in funding and lending category

UNG&Co takes a holistic, analytical and practical approach to our clients' most challenging issues in today's banking competitive situation.

Our banking expertise and approach to finding solutions have led us to develop new ideas that quickly become the standard. Our objective is not simply to apply best practice, but to create them. We think creatively and partner with our clients to solve their toughest challenges.

What We Do
  • Customer Churn & Loyalty For Banking
  • Professional Relationship Officer
  • Professional Relationship Manager
  • Effective Account Officer
  • Selling Technique for Banking Products
  • Service Skills for Banking (Teller and Customer Service)
  • Basic Skills for Frontliner
  • Service Excellence for Banking
  • Complaint Handling Skills
  • Effective Presentation Skills
  • Problem Solving & Decision Making
  • Presentation & Communication Skills
  • Effective Branch Manager & Management
  • Territory Management
  • Etc (customized upon request)
Copyright Upnormals Group 2012
Gedung Graha Anugerah
Jl. Teluk Betung No. 42
Kebon Melati, Tanah Abang
Jakarta Pusat 10230 Indonesia
P. 021. 391 1386 | F. 021. 391 1389 | E. info@upnormals.com